Terms of Use

Last updated: October 5, 2026

These Terms of Use ("Terms") are a binding agreement between you and Andersonation LLC, the operator of ColombiaCad ("ColombiaCad", "we", "us", "our"). They cover the ColombiaCad apps for iOS and Android, the ColombiaCad web app at app.colombiacad.com, the colombiacad.com website, and the servers, content delivery, and map data behind them (together, the "Service"). By creating an account, subscribing, downloading a zone in the app, or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Important: Section 15 requires most disputes to be resolved by individual, binding arbitration and waives class actions and jury trials, with a 30-day opt-out. Sections 11 and 12 limit our warranties and our liability. If you are a consumer in Colombia, Section 16 explains which of these do not apply to you. Section 1 explains that the maps are for reference only and must not be relied on for any transaction, construction, or legal matter. Section 7 explains that the parcel data is open data that you may reuse under its own licence.

1. What ColombiaCad is, and is not

ColombiaCad displays cadastral parcel maps of Colombia for reference. It lets you find lot numbers, measure areas, distances, and setbacks, sketch building footprints, save places, get directions, and export views.

Information only. Everything the Service shows, including boundaries, lot numbers, areas, perimeters, distances, setbacks, the placement of a map over satellite or street imagery, and the output of any tool, is provided for general information only. It is not an official cadastral record, not a legally recorded map, not a certificado catastral, not a certificado de tradición y libertad or any other extract from the land registry, not a survey, and not legal, engineering, architectural, financial, investment, tax, or other professional advice.
Sources and accuracy. Maps are compiled from open cadastral data published by the Instituto Geográfico Agustín Codazzi (IGAC), the cadastral managers (gestores catastrales) that report to it, and municipal sources, of varying age and quality, then processed, simplified, and positioned by us. Each lot shows its source and date. They may be incomplete, out of date, misaligned, missing lots, or wrong, and their position over imagery can be off by many metres. We do not verify them against official records, and no representation is made that any boundary or feature is shown at its true location on the ground. Coverage differs from one area to another and changes over time.
What is not shown. The Service does not show ownership, title, liens, mortgages, easements, rights of way, zoning, building regulations, permits, or the legal status of any land. Economic use, condition, and similar attributes are shown as the source records them and may be out of date. The building and setback tools are drawing aids that measure what you draw. They do not apply any municipal land-use plan (POT, PBOT, or EOT) or other regulation and do not tell you what may be built.
No reliance. Do not rely on the Service for any purchase, sale, lease, valuation, investment, dispute, construction, boundary, tax, or legal matter. For those, rely on official records from the cadastre and the land registry, a licensed surveyor, and qualified professional advice. You alone are responsible for decisions you make with the Service.
Third-party maps and directions. Satellite imagery, street maps, and directions come from third-party providers, are subject to their terms, and may be unavailable, outdated, or misaligned with our maps.

2. Eligibility and your account

You must be at least 18 years old, or the age of majority where you live, to create an account or subscribe. A younger person may use the Service only with the consent and supervision of a parent or legal guardian, who accepts these Terms on their behalf.
Some features require an account. You must give accurate information and keep it current. Signing in with Apple or Google is subject to those providers' terms.
Your account is personal. Do not share your credentials, let anyone else use your account, or use anyone else's. You are responsible for everything done through your account, and you must tell us promptly at support@colombiacad.com if you suspect unauthorized use.
We may require verification steps such as email confirmation or two-factor authentication, and we may refuse, suspend, or close accounts as described in Section 8.

3. Subscriptions and purchases

Paid features are unlocked by the ColombiaCad Pro subscription, billed through your Apple or Google app store account under that store's terms. We do not receive or store your payment details.
Subscriptions renew automatically for the same period at the then-current price unless cancelled at least 24 hours before the end of the current period. Manage or cancel any time in your app store account settings. Deleting the app, or deleting your ColombiaCad account, does not cancel a subscription.
Prices may vary by region, may include or exclude taxes as the store determines, and may change for future periods. The price you will be charged is the price shown in the store when you subscribe or renew.
A subscription is a limited license to use paid features while it is active. It is not a purchase of the maps, and it grants no permanent right to any map data.
A subscription is for one person. Do not share it or let anyone else use it, including colleagues or employees in the same office or company. You may use it on more than one device, within the limits described in Section 4, but only on devices you use yourself. Each person who uses ColombiaCad Pro must have their own subscription.
A subscription bought in the mobile app also unlocks the web app for the same account, subject to the same limits.
When a subscription ends, expires, or is refunded or charged back, access to paid features stops. Zones stored on your devices stop opening, including offline, and the app may remove them. Your saved places and measurements are kept, and access returns if you subscribe again.
Refunds are decided by the app store under its policies. We do not process payments ourselves. If you have a billing problem, contact us at support@colombiacad.com first: where the store allows it, we can ask the store to refund a recent charge, which is faster than a dispute through your bank. A refund or chargeback ends your access to paid features from the moment the store issues it.
When you ask the store for a refund or dispute a charge, the store may ask us whether you used what you paid for. We may then give Apple or Google information about your use of the subscription, such as which zones were delivered to your account, when, and the general location they were delivered to, so that the store can decide the request. By subscribing you consent to this.
A refund or chargeback requested after a period in which you downloaded maps, or a pattern of subscribing, downloading, and refunding, may be treated as a breach of these Terms under Section 8. This does not affect any refund right you have under the app store's policies or under applicable law.
Free features and free preview zones are offered at our discretion and may change or be withdrawn at any time. Promotional offers, if any, are subject to the conditions stated when they are offered.

4. Usage limits

The Service is metered. To keep it fast for everyone and to protect the map library, we apply limits on how much can be downloaded and requested through an account or subscription, including the number of devices and browsers a subscription can use and the number of map downloads and other requests allowed within rolling daily and monthly periods.

What "download" means. When you download a zone in the app, the app stores a packaged copy on your device so that it can display that zone offline. The limits in this section govern how much the Service delivers to you. They do not limit what you may do with the parcel data you receive, which is open data under its own licence (Section 7).
The limits are set to accommodate ordinary personal and professional use. We do not publish the exact figures, and we may change them, or apply tighter limits to a particular account, device, network, or region, whenever we consider it necessary to protect the Service or its data.
When a limit is reached, new downloads pause until the period resets. Maps you already hold keep working, your subscription continues, and no refund, credit, or extension is owed for the pause.
Reaching limits repeatedly, or in a pattern that resembles bulk extraction, may be treated as a breach of these Terms.
Each installation of the app registers itself when it downloads a zone. You can see and remove registered devices in the app, and a registration that goes unused for a period of inactivity is released automatically. Until then, a device you no longer use may occupy one of your slots.

5. Acceptable use

These rules govern how you use the Service: our apps, website, servers, and accounts. They do not restrict what you may do with open data you have received, which Section 7 covers. You agree that you will not, and will not help or allow anyone else to:

scrape, crawl, harvest, or bulk-download content from the Service's servers, whether by script, automation, headless browser, emulator, modified app, or by hand in a pattern that resembles automation (the parcel data is available from its publishers directly, Section 7);
use credentials, tokens, session keys, or purchase identifiers outside the official app or web app, or capture, replay, or forge requests to our servers;
circumvent, disable, or interfere with subscription checks, device or download limits, app integrity or attestation checks, bot protection, or rate limits;
remove or alter the source and licence credits that the Service shows with the maps and exports;
reverse engineer, decompile, or disassemble the Service's software, except to the extent the law expressly permits it despite this term;
send excessive requests to the Service, introduce malicious code, probe or test the security of the Service without our written consent, or interfere with its operation;
subscribe, download, and then obtain a refund or chargeback as a way of getting maps without paying for them;
impersonate anyone, misrepresent your identity or affiliation, or use the Service in violation of any law, including sanctions and export-control laws.

You may share exports and screenshots of map views. When you do, keep the credits they carry and follow the licence of the data shown (Section 7), and do not present them as official records or as issued or endorsed by IGAC or any other authority.

6. Your content

Pins, names, notes, measurements, and drawings you save remain yours. You grant us a worldwide, non-exclusive, royalty-free license to host, store, sync, back up, and display them to you so that the Service can function, for as long as they remain in your account. You are responsible for what you save, and you must not save content you have no right to store. Deleting content in the app removes it from your synced account data. Suggestions and feedback you send us may be used without restriction or payment.

7. Intellectual property and license

The Service's software, design, and text are owned by or licensed to us and are protected by copyright, trademark, and other intellectual-property laws. Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the app and the web app for your own use. All rights not expressly granted are reserved. ColombiaCad and the ColombiaCad logo are our trademarks. Third-party content, such as imagery and street maps, remains the property of its owners and is subject to their licenses and attribution requirements.

Open parcel data. The parcel data (lot outlines, numbers, areas, and attributes) comes from public sources under open licences, and so does the form in which we deliver it. Data from IGAC's public cadastre (Base Catastral Pública) is licensed under the Creative Commons Attribution-ShareAlike 4.0 International licence (CC BY-SA 4.0); data from IGAC's SINIC open data and the Itagüí municipal cadastre (Alcaldía de Itagüí, Catastro, published by the Área Metropolitana del Valle de Aburrá) is published under open licences that require credit. You may copy, share, and adapt that data, including for commercial purposes, under the terms of its licence: credit the source, indicate any changes, and share adaptations of CC BY-SA data under the same licence. Each lot in the app names its source. Nothing in these Terms limits the rights those licences give you, and where these Terms and such a licence conflict about the data, the licence prevails. Neither IGAC nor any other publisher endorses ColombiaCad or is responsible for it.

The altitude, slope, and 3D land features are produced using Copernicus WorldDEM-30 © DLR e.V. 2010-2014 and © Airbus Defence and Space GmbH 2014-2018 provided under COPERNICUS by the European Union and ESA; all rights reserved. The organisations in charge of the Copernicus programme by law or by delegation do not incur any liability for any use of the Copernicus WorldDEM-30.

8. Enforcement, suspension, and termination

We monitor the Service for abuse using automated systems and human review. Signals include download volume and pattern, relationships between accounts, devices, and subscriptions, refund history, failed integrity or bot checks, and the use of credentials outside the app.
Where we reasonably believe these Terms have been breached, while we investigate suspected misuse, or where the Service or its data is at risk, we may, immediately and with or without notice: limit, suspend, or end your access; refuse downloads; decline or cancel subscriptions; and refuse service to any account, device, network, or identifier we reasonably associate with the breach. A refusal may continue after an account is deleted or a new account is created, and we may keep the records needed to apply it.
If your access ends because of a breach, your license ends, zones stored on your devices stop opening, and no refund is owed for the remainder of the period, without prejudice to any refund right you have under the app store's policies or applicable law.
Automated systems can make mistakes. If you believe your access was limited in error, email support@colombiacad.com from your account's address. We will review promptly and restore access where we agree. If we end your access for a reason other than your breach, your sole remedy is a refund of the unused part of the current subscription period, requested through the app store or, if the store declines, from us.
You may stop using the Service at any time and may delete your account in the app or by email. Sections that by their nature should survive, including Sections 1, 5 through 8, and 11 through 17, survive termination.

9. Changes to the Service

We may add, change, or remove features, zones, maps, free content, and the way maps are delivered or displayed, at any time.
We may require you to install updates, and we may stop supporting older app versions, devices, or operating systems. Older versions may lose access to downloads or other features without notice.
We may suspend the Service, in whole or in part, for maintenance, security, or reasons beyond our control.
We do not promise that any zone, area, or feature will remain available. We may discontinue the Service, giving reasonable notice where practical, in which case any remaining subscription period is handled through the app store.

10. App stores and third-party services

Your use of the app is also subject to the terms of the app store you downloaded it from. The app store is not a party to these Terms, is not responsible for the Service, and has no obligation to provide maintenance or support for it. Any warranty, product, or intellectual-property claim relating to the app is our responsibility, not the store's, except that where a store's terms require it to refund the purchase price on a warranty claim, that refund is the store's only warranty obligation.
For the iOS app, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not located in a country subject to a United States government embargo or designated as a terrorist-supporting country, and that you are not on any United States government list of prohibited or restricted parties.
Sign-in providers, imagery and street-map providers, directions, notifications, and advertising-measurement services are provided by third parties under their own terms and privacy policies. We are not responsible for them.

11. Disclaimer of warranties

To the maximum extent permitted by law, the Service and all maps, data, tools, and content are provided "as is" and "as available", without warranties of any kind, express, implied, or statutory, including warranties of accuracy, completeness, currency, merchantability, fitness for a particular purpose, title, and non-infringement. Without limiting this, we do not warrant that any map, boundary, lot number, area, measurement, position, or tool output is accurate or matches official records; that the Service will be uninterrupted, timely, secure, or error-free; that any zone or feature will remain available; that zones stored on your device will remain usable offline or after a subscription ends; or that data will never be lost. No advice or information obtained from us or through the Service creates any warranty. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

12. Limitation of liability

To the maximum extent permitted by law:

we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost savings, lost opportunities, loss of goodwill, lost or corrupted data, or business interruption, arising out of or relating to the Service or these Terms, however caused and under any theory of liability, even if we were advised of the possibility;
we will not be liable for any loss or damage arising from reliance on any map, boundary, lot number, area, measurement, position, or tool output, including losses connected with buying, selling, leasing, valuing, financing, developing, or building on land, boundary or ownership disputes, taxes, permits, or dealings with any authority or third party;
we will not be liable for third-party imagery, maps, directions, app stores, sign-in providers, or other third-party services, or for events beyond our reasonable control;
our total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of the amount you paid for the Service in the 12 months before the event giving rise to the claim and 50 US dollars.

These limits apply together and are an essential basis of the bargain between us. They do not exclude or limit liability that cannot be excluded or limited under applicable law, such as liability for fraud, or mandatory consumer rights in your country of residence.

13. Indemnity

You agree to defend, indemnify, and hold harmless Andersonation LLC and its owners, officers, employees, contractors, and service providers from and against any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys' fees and court costs, arising out of or relating to: your use or misuse of the Service; your content; your breach of these Terms or of any law; your infringement of anyone's rights; or any use of the Service through your account in breach of these Terms, whether by you or by others. We may take over the defense of any matter subject to indemnification, and you agree to cooperate with us.

14. Notices and communications

We may send notices about your account, the Service, security, and these Terms to the email address on your account, or through the app or web app. Notices to us must be sent to support@colombiacad.com. You consent to receiving communications from us electronically, and you agree that electronic communications satisfy any legal requirement that a communication be in writing.

15. Dispute resolution and binding arbitration

Please read this section carefully. It affects your rights.

Talk to us first. Before you start any formal proceeding against us, you must email support@colombiacad.com with your name, your account email, what the dispute is about, and what you are asking for, and give us 30 days to resolve it with you. This step does not delay or limit our right to suspend or end access under Section 8, or to ask a court for urgent relief as described below.
Arbitration, not court. Any dispute or claim between you and us arising out of or relating to the Service, these Terms, or our Privacy Policy, including whether this section applies or can be enforced, that is not resolved within those 30 days will be decided by binding arbitration before a single neutral arbitrator, not by a judge or jury. The arbitration is administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. If the AAA cannot or will not administer the case, the parties will agree on another established arbitration provider or, failing that, a court will appoint one. The arbitrator decides all questions about this section, except that a court decides any question about the class action waiver below.
How it works. The arbitration is conducted in English, on the documents where the rules allow, and otherwise by video conference. An in-person hearing takes place only if the arbitrator finds it necessary, and then where you live or at another place both parties agree. The seat of the arbitration is Rhode Island, United States. Filing and arbitrator fees are allocated under the AAA consumer rules, which cap your share. The arbitrator can award you the same individual relief a court could, must follow these Terms, and gives a written decision. The decision is final and can be entered as a judgment in any court with jurisdiction. The Federal Arbitration Act governs this section.
No class actions and no jury. Claims are brought and decided individually. Neither party may bring or join a class, collective, consolidated, or representative case, in arbitration or in court, and the arbitrator may not combine the claims of different people or award relief that affects anyone other than the parties. If a dispute is heard in court for any reason, both parties waive a jury trial. If a court finds the class action waiver unenforceable for a particular claim, that claim alone goes to court and is paused until the arbitration of the other claims is finished.
Coordinated filings. If 25 or more similar demands for arbitration are filed against us by claimants who share the same or coordinated lawyers, they are heard in batches of up to 25, each with its own arbitrator and fees, and the fees for a later batch are due only when the earlier batch is resolved. A claimant who does not accept this process may instead bring an individual claim in court.
Costs and fees. Each party pays its own lawyers, except that: (a) if you breach Section 5 (misuse of the Service), you must reimburse our reasonable attorneys' fees and the costs of investigating, stopping, and pursuing the breach, as Section 13 also provides; (b) in any proceeding to enforce Section 5, the prevailing party recovers its reasonable attorneys' fees and costs; and (c) if the arbitrator finds that a claim or defense was frivolous or brought for an improper purpose, the arbitrator may award fees and costs against the party that brought it, as the applicable rules and law allow.
Exceptions. Either party may bring an individual claim in small-claims court if it qualifies. Either party may ask a court for an injunction or other urgent relief to protect intellectual-property rights or to stop unauthorized access to or use of the Service, without arbitrating first. You may also complain to a consumer-protection or data-protection authority.
Your right to opt out. You can reject this arbitration agreement by emailing support@colombiacad.com within 30 days of first accepting these Terms, giving your name and account email and saying that you opt out of arbitration. The rest of these Terms still apply, and an opt-out does not affect a dispute already in arbitration.
Time limit. Where the law allows, any claim relating to the Service or these Terms must be started within one year after it arises, or it is permanently barred.
Changes and survival. A change to this section does not apply to a dispute you have already notified to us. This section survives the ending of these Terms, your subscription, and your account. If any part of it, other than the class action waiver, is found unenforceable, the rest remains in force.

16. Governing law and venue

The Service is operated from Rhode Island, United States. These Terms, and any dispute arising out of them or the Service, are governed by the laws of the State of Rhode Island and the federal laws of the United States, without regard to conflict-of-law rules. If you live in Colombia or another country outside the United States, you keep any consumer rights that the law of your country gives you and that cannot be waived by agreement; nothing in these Terms takes those rights away. Any matter that is not subject to arbitration must be brought in the state or federal courts located in Rhode Island, and both parties accept the jurisdiction of those courts, unless mandatory law gives you the right to sue where you live.

Consumers in Colombia. If you use the Service as a consumer in Colombia, the Estatuto del Consumidor (Ley 1480 de 2011) applies to you as well. In particular:

Section 15 does not oblige you to go to arbitration and does not take away your right to bring a claim, alone or with others, before the Superintendencia de Industria y Comercio (SIC) or the Colombian courts. You may still choose arbitration under Section 15 if you prefer.
You keep the right of withdrawal (derecho de retracto) and the reversal of a payment (reversión del pago) where Ley 1480 and its rules give them to you. Because subscriptions are sold and charged by Apple or Google, ask the store first; if it declines, write to support@colombiacad.com and we will help.
The limits in Sections 11, 12, and 13 apply only as far as Ley 1480 allows, and no term of these Terms applies to you if Colombian law treats it as abusive (cláusula abusiva).
You can send any request, complaint, or claim (petición, queja o reclamo) to support@colombiacad.com, and we will answer within 15 business days.

17. General terms

Entire agreement. These Terms, together with the Privacy Policy and any offer conditions we present in the Service, are the entire agreement between you and us about the Service and replace any earlier agreements.
Severability. If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted, and the rest of these Terms remains in force.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment. You may not assign or transfer these Terms or your account. We may assign them, including in a sale, merger, or reorganization of the business, on notice to you.
Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control, including outages of third-party providers, network failures, war, civil unrest, natural disasters, and acts of government.
Language. These Terms are written in English. Any translation is provided for convenience, and the English version controls, except where the law of your country gives a consumer the right to rely on a Spanish version.
No third-party beneficiaries. Except as stated in Section 10, these Terms create no rights for anyone other than you and us.
Interpretation. Headings are for convenience only, and "including" means "including without limitation".

18. Changes to these Terms

We may update these Terms as the Service, the law, or our business changes. When we do, we will post the new version here and update the date above. For material changes we will give notice by email, in the app, or on the website where practical, and the changes will take effect no earlier than the date we post them. Continued use of the Service after a change takes effect means you accept the updated Terms. If you do not agree, stop using the Service and cancel any subscription in your app store account.

19. Contact

Andersonation LLC, operator of ColombiaCad. Questions about these terms: support@colombiacad.com

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